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ROI Calculator
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Total number of InterAction users
Number of equity/income partners
Number of associates and junior lawyers
Auto-calculated from country data
Auto-calculated from country data

Auto-calculated: (Partners×Rate×Partner Billable Hours per Year)+(Associates×Rate×Associate Billable Hours per Year)
Average relationships per client currently
Target relationships per client with CRM
InterAction CRM subscription period
Annual software licensing cost per user

CALCULATED METRICS

Assumed annual billable hours per partner
Assumed annual billable hours per associate

Total annual revenue (same as billing capacity)
Assumed profit margin on revenue

Estimated current annual profit

RISK ANALYSIS

Probability of losing clients (current state)
Probability of losing clients (with InterAction CRM)
Improvement in client retention risk
Percentage point improvement in retention

FINANCIAL IMPACT

Additional profit from improved retention

Annual cost of InterAction CRM

Total 3-year investment in CRM

Total profit benefit over 3 years

Net financial benefit after costs
Return on investment percentage

CLIENT PORTFOLIO IMPACT

Number of clients based on revenue
Number of clients at risk currently
Number of clients at risk after implementing InterAction CRM
Additional clients retained

Average annual revenue per client